How to Manage a Social Media Crisis & Design a Communications Plan
Article by Maanasi RK
In today's 24/7 world, online media enables organizations to communicate with millions of customers across the globe in real-time. For customers, this means they now have the power to either appreciate something or vent their issues in a very public space. What does this mean for marketers? With so much going on, a online media fiasco is sometimes unavoidable and unpredictable, signaling the need for
Niciun comentariu:
Trimiteți un comentariu